All sales are refundable up until 48 hrs before the event. The event organizer or Ranges Events reserves the sole discretion for refunds within 48 hours of the event. Please contact firstname.lastname@example.org for details or to arrange a refund.
In the event of an event cancellation, COVID cancellation or act of God all tickets will be refunded in full.
General Admission: general admission tickets do not include guaranteed seating. Seating in the venue may be limited and will only be reserved with specifically reserved seating tickets. Where there is no reserved seating for a particular event than table seating or seats will be on a first come, first served basis.
Reserved Seating: where reserved seating tickets are made available the reserved seats will be clearly marked and unavailable to general admission patrons.
Hedge Farm Food & Drink Credits
For Patrons who book bundled tickets including Food & Drink credits for Hedge Farm please consult the Hedge Farm Enterprises site for all terms and conditions relating to said credits. Ranges Events is an agent for Hedge Farms in the sale of food & drink credits. For any inquiries please contact Suzi at email@example.com.
Right Of Refusal
Ranges Events or the event host / organizer reserve the right to refuse entry to any patron. This includes breaches of our Code of Conduct (below). Patrons who have been refused entry will not receive a refund.
COVID Vaccination Requirements
It is a requirement of the State of Victoria that all patrons to our events / events organized by Ranges Events provide an official proof of vaccination or official medical exemption. This can be provided by the Services Victoria app, Medicare Express app, Digital Wallet or other methods approved by the State of Victoria.
Patrons who purchase a ticket and can not produce proof of vaccination or proof official medical exemption will be refused entry to the venue and will not receive a refund.
Code Of Conduct
Ranges Events and its staff reserve the right to request that any patron or guest (paid or not) leave the event if there is any reason to believe that they have broken the following code of conduct:
- Being verbally or physically abusive to staff of Ranges Events, of the venue or towards any patron at the event.
- Behaving in a manner that the event organizer or venue deems inappropriate.
- Behaving or acting in a manner that threatens the safety of that individual, other patrons, our staff or the venue staff.
- Irresponsible consumption of alcohol or consumption of any illicit substances.
- Behaving in any manner that would negatively impact the enjoyment of other patrons or besmirch the reputation of Ranges Events.
Payment by credit card: will be processed online via a third party provider (ie. Square, PayPal or a Bank).
Payment by direct transfer: may be available at checkout. All bookings or reservations will be held in pending status until funds have cleared the bank account nominated at checkout by Ranges Events. Please quote your order number when making your bank transfer. For any inquiries please email firstname.lastname@example.org.
Payment at the Event: will be available by card (EFTPOS or Credit Card) only at certain events (as advertised). Ranges Events may not offer cash payments on the day. If cash payments are made available please endeavor to have exact change.